5 Bedrooms, 4 Baths, Sleeps 15
Carolina Beach Realty
Pool / Spa
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
Great potential but poorly managed. Needs owners attention!!
We really looked forward to a great week on the ocean with a pool, but...
We had many issues.
Kitchen sink faucet loose - fixed
2nd floor toilet loose
Oven light out - fixed. Temp indicator broken.
Refrigerator leaking water. - Fixed but started leaking again
No instructions for any appliances or the TVs.
Kitchen haphazardly stocked - only 1 hot pad, no coffee measure, nasty dirty cookie sheet, etc. Only 1 dish towel and dish wash cloth.
No basic cable. TV was supposedly a smart TV, but it was not. If we had not brought our own Firestick, we would not have had TV. Management said they would replace TV, but never did. 2nd floor bedroom TV did not work.
Electric Outlet in front upstairs bedroom is coming out of the wall. Safety hazard, esp with kids. - Fixed
Upstairs rear bedroom shower head clogged and hand held is coming out of wall.
No chairs in bedrooms.
Dishwasher is full of lime scale.
Back door handle coming loose from door. - Fixed
2nd floor front deck door was found open an inch and was very difficult to close.
Gas grill is filthy and left side will not light.
2nd floor deck was very splintery with many nails sticking up.
Ground floor patio was full of dirty/damaged pool toys.
ELEVATOR NOT WORKING. - This was a major issued as I was in a walking boot. I felt management should have offered a refund of part of the rental fee, but they did not respond to this request.
I would not recommend this property.
Thank you for taking my call today and providing additional information regarding your dissatisfaction(s) during your stay. I would like to once again apologize, in writing. Our company, Carolina Beach Realty; as well as the owner of this (1 Perfect Alignment) property take a tremendous amount of pride in offering our guests the best in accommodations and overall experience. It is obvious that we missed the mark during your vacation. It is my hope that based on our conversation, we were able to arrive at an agreement that makes your dissatisfaction a little more palatable. Additionally, thank you for providing us with this feedback. We were able to resolve all issues listed and things should be in great shape at 1 Perfect Alignment!!!
Carolina Beach Realty
We had a very relaxing time and it was great
Beautiful house and location!
We loved the house, the location was perfect
I loved it.
Great view !!! House like new.
Thank You So Much and we are so glad you enjoyed yourself.
Ferrell stay 2017
We had a great time and the house is beautiful. Very large and we all had enough space. The kids loved the pool. We may book again next year!
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