500+ sqft Balcony! Free WiFi/Cable/Beach Chairs
- english, russian
About ILia Kolesnikov
We dreamed of having a vacation beach home for years. Both of us are originally from Russia and we had a chance to travel all over Europe to many exotic beaches before coming to the United States. We fell in love with charming Panama City Beach resort from the first sight and started looking for a vacation home. We found a condo that was kid-friendly, had a great neighborhood, was located in a newly-built resort, had modern amenities, and had so much space - a requirement for us and our three little munchkins.
ILia Kolesnikov purchased this Condo in 2013
Pool / Spa
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:25
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Great Place for Florida Ironman
Everything as advertised. Beautiful property
Review of our stay 10/17/19 - 10/21/19
We enjoyed our stay however, there were a few concerns. The furniture appeared dirty, especially the couch. The people who slept on it said it had several stains. It also seemed the bedrooms could have been a little cleaner. We found a receipt & trash left over from where maybe the previous guest opened items & left the trash in the drawers in two of the bedrooms. There was a beer can left on the patio, one of the lounge chairs had the seat torn out & 2 of the straight up chairs had corroded legs & were unusable. When we came back to our room one day we noticed all the patio furniture except for the table in the living room. One of our guest pulled out a pitcher to use & said it was dirty. The main concern we had was the water that leaked into the hall, 1st bedroom on the left & ran down into the kitchen area. A large puddle was noticed in the bedroom door which was a good thing because someone could have not noticed it, stepped in it & fell. We kept noticing after we had gotten it up it just kept soaking the towels & coming in. We used several of our towels to try & soak it up. I contacted the owner at 8:15 pm Friday night. He called me back & wanted me to send pictures, which I did. He contacted the maintenance man & advised me at 9:05 pm that he would be there within the hour. This gentleman came out & did what he could, he put rags down trying to stop the water from coming in but the weather was bad & it was still raining. He was there until at least midnight or after, in & out w/ rags trying to stop the water from coming in. He had to bring a fan in to try & dry what water had already leaked in. The guest in the 2 front bedrooms had to hear this all night w/ water still leaking into the bedroom which they had to walk through to get to the restroom. Then at 7:30 am on Saturday morning we were woken up by a knock on the door so they could continue working on this. We had this fan in the room all day trying to dry up this water. They finally got it to stop coming in after getting into the locked room & removing all the contents. We were also left 3 parking passes, which we placed in our vehicles but were given citations since there was no dates written on them. We feel for the price we paid to stay in this condo that not only should we get the deposit back but should be compensated for the inconvenience we had to deal with. We have rented from VRBO for a long time & never had an issue until now.
Lisa, we're glad that you enjoyed your stay, and thank you for the feedback! I'm sorry for the oversights by our housekeepers, and I've addressed the cleaning process with our cleaner-in-charge to put additional controls in place and to avoid such issues in the future.
In regard to the water on the floor - your stay coincided with tropic storm at the end of October, which brought torrential rains along with strong winds. Somehow the water entered the building though a wall crack (your prompt communication at that point is greatly appreciated!) and it had to be addressed immediately as a maintenance emergency(!). While this weather event was out of our control, the maintenance department did everything to quickly address it, both short- and long-term. Moreover, after your departure next day, HOA brought in an engineering firm to re-seal the building's envelop to protect it for years to come.
Regarding the parking passes - they have to be filled-out by the guests with check-in and check-out dates, which was clearly stated in the arrival info letter. But, the good part is that you were not issued a parking citation, but merely a courtesy note/reminder.
Finally, we, as any other vacation rental owners would hope that the guests don't wait until departure day to bring up any issues, small or large. For your convenience, we are readily available during business hours, and in case of urgent matters even after hours to address any issues promptly.
The property was beautiful and the condo was great. The entire family had a very enjoyable and relaxing week. Everyone loved the beach, pools and even got everyone into the hot tub. None of us wanted to leave. Thank you for a wonderful family vacation.
Aug 31-Sept 2
The listing was a great size with a perfect location. There were a few issues that I felt the owner needed to be alerted about right away and he was very responsive to my contacting him. Accommodations were comfortable and we had what we needed for our stay. I would recommend this property in the future.
Fun and fellowship
The view was wonderful. The facility was fine.
Not as it appears!
Seychelles is a beautiful property and we've never had a problem until this year. Problems in order: 1- door code was nightmare. You have to pick your own # and if it's been previously picked, it kicks you out. After 3 tries, you are locked out for 30 secs and have to start over. It took us 25 minutes to get into door. 2- the living room furniture was the dirtiest, most stained furniture I have ever seen. We bought blankets to drape over to sit on because no one wanted to sit on the couches. 3- the counter top in kitchen is loose. When you lean or put groceries on it, it tries to flip up. It is definitely going to hurt someone 4- probably the biggest issues are the beds. Beds are extremely hard and crunchy. We had to go buy mattress toppers to make it through the week. Bed comfort is subjective, however no one had decent sleep. 5- you cant get shower door open. It sticks in groove and unless you are careful, you will yank door off hinges. Someone with arthritis would never be able to open. 6 - no blankets on beds and you are asked not to use the comforters since they do not clean them. Gross! 7- tvs did not work. We had to facetime owner to walk us through to operate (which he was very helpful).All in all, too many great condos there to stay here and spend that kind of $$$ for your back to hurt when you go home. Owner was nice but we will never stay here again.
Michelle, we’re sorry that while you enjoyed the property, some aspects of your experience were so unlike the experience of the vast majority of our guests. To address some of the issues you mentioned:
1. Lock - a unique 10-digit condo access code, specific for your stay dates, is generated for each group. This is a very important safety and privacy feature. Each guest has a convenient OPTION to change the code to shorter (just 4-to-6 digits) combination that is easy to remember for everyone in your group. Our guests usually appreciate the convenience of code assess, so there are no worries about who left the keys inside the condo, or which kid had dropped it in to the sand on the beach… )) Simple step-by-step instructions are provided before the arrival, and usually it works as a charm. We are sorry you struggled with using your own simplified code, most guests just never have issues with it.
2. Sofa - thank you for letting us know about the stains on the sofa. The furniture is heavily used during the summer season, and we already contacted steam- cleaning agency to arrange a deep cleaning.
3. Mattresses in all bedrooms are of a commercial/hotel quality. They are supplied by the manufacturer exclusively to the hotels and condotels. However, we understand that each guest might have different needs in terms of firmness of the bed, and we are sorry to hear that somehow your whole family felt uncomfortable sleeping.
4. I wish you would have told us about the “play” in counter top and the adjustment needed for shower door right upon your arrival, and didn’t wait until your departure. We have an excellent maintenance team that is available even after hours to address issues like that.
5. There are plenty of blankets (including extra for each bed) located in the closet on the top shelf.
6. Sorry that 1 out 3 TVs didn’t work properly upon your arrival. Our cleaning crew does not routinely turn each TV on prior to each guest, but we are glad that simple reset (i.e. unplugging and plugging it back) solved the issue.
Our goal is to provide the best customer experience and vacation. Please keep in mind that our condos are not hotels, we are sharing our personal home with the guests. Please do not hesitate to call us directly right away if there is something we can address to make your stay better. We are always available.