4/10 Poor
John S.
31 March 2024
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Ultimately dissatisfying
A thanks for the property being pet friendly. We also loved the beauty of the area. As landlords ourselves, however, we cannot recommend the property. There's little pride of ownership and very little attention to detail. Contrary to the description, the house is a duplex, thus shared. I'll be charitable and call it an oversight. Upon arrival, we were given the wrong keys, no garage door opener (thus no access to washer/dryer) and cable wasn't hooked up. All should have been squared away well before arrival. Overall maintenance was sadly lacking. Problems: broken kitchen vent, one bad stove burner, broken tiles and graut, leaky fridge, rusted clothes washer lid (despite claims the washer was "brand new"), water seeping into the filthy garage produced enough mold to make enough penicillin to innoculate India and much more. Unit wax poorly supplied: no cleaning supplies, no mop, knives so dull they barely cut sandwiches, and more. Owners were slow to respond to requests. Owners did the bare minimum to make the unit somewhat liveable, but it was substandard. We reached out to VRBO early for help, but they did nothing. We've stayed at wonderful units through VRBO. This fell short badly. I would never rent out this unit in the condition it's in. Owners did the minimum, then sat back and counted our money. They should be ashamed, but I don't get the feeling they are.
John S.
Stayed 90 nights in Jan 2024
