From start to finish this was a very easy experience. First time I have used a company like this and will definitely do so again. The apartment was exactly as described. Clean, fully loaded with with all linen and kitchen utensils, etc. Aircon a necessity in this season, we were so happy to walk into our "home" after a day pounding the hot streets.
There are stairs, so be warned if you are elderly or infirm. Rome is totally beautiful and this apartment is located so you won't need transport to the sights. Just perfect for what we needed. We were even recommended a couple of restaurants on arrival and they were also fantastic.